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Refund policy

Given the digital format of our products and the fact that it is possible to make illegal printed copies of home plans or duplicates of digital files once received, we unfortunately do not allow returns or refunds. 

Please make sure you double check the dimensions of your lot before purchasing a home plan, and feel free to get in touch with us at elevate@rockymountainplan.com if you need assistance selecting a plan or have any questions. 

Damages and Issues: 

Please inspect your order upon reception and contact us immediately if the file or item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.